FOSTERING A RESPECTFUL, PROFESSIONAL & INCLUSIVE CREATOR COMMUNITY
Nexaura Academy (operated by Nexaura Studios) is dedicated to empowering video editors, motion designers, sound creators, colorists, and filmmakers worldwide. These Community Guidelines govern your participation across all interactive spaces on our platform, including asset reviews, lesson discussions, direct messaging, asset request boards, and our official Discord community. We enforce a zero-tolerance policy against toxicity, harassment, piracy, and abusive behavior.
By accessing Nexaura Academy, publishing comments or product reviews, communicating via our student messaging tools, or joining our official community channels, you acknowledge and agree to comply with these Community Guidelines & Code of Conduct, our Terms of Service, and our Privacy Policy.
1. Scope & Interactive Spaces Covered
These guidelines apply uniformly to all public, semi-private, and private communication channels operated under Nexaura Academy:
- Platform Asset Reviews & Star Ratings: Written feedback, technical performance notes, and star evaluations left on digital product and template listings.
- Course & Lesson Discussions: Questions, timestamped feedback, and peer interactions within educational video lessons and tutorials.
- Direct Creator & Student Messaging: Private, peer-to-peer in-app messaging and project discussions between registered members.
- Creator Hub & Request Portals: Public asset requests, feedback submissions, and platform feature suggestions.
- Official Nexaura Discord Community: All public channels, voice lounges, critique rooms (including
#critique-corner,#software-help, and#client-jobs-gigs), and direct messages exchanged within the official Nexaura Discord server. - Social Media & Community Threads: Interactions on Nexaura Studios official social media pages (YouTube, Instagram, X/Twitter, LinkedIn).
2. Eligibility & Strict 18+ Age Requirement
Consistent with our Terms of Service, all interactive community features, direct chats, discussion forums, and official Discord server access are strictly restricted to individuals who are at least 18 years of age.
Minors under 18 years of age are strictly prohibited from creating accounts, posting reviews, communicating in direct messages, or joining our Discord community. Any account discovered to belong to or be operated by a minor will be immediately suspended and removed from all community channels.
3. Core Standards of Creative Conduct
We expect every member of the Nexaura community to uphold the following principles of creative professionalism:
Constructive Peer Feedback
When reviewing project cuts, color grades, or sound mixes, focus on specific, actionable technical suggestions. Critique the work, not the artist. Demeaning, mocking, or condescending remarks have no place here.
Knowledge Sharing & No Gatekeeping
Whether sharing render optimization tips, LUT utility tricks, or audio curve settings, we cultivate a generous learning culture where experienced pros support aspiring creators.
Authenticity & Honest Reviews
Product reviews and star ratings must reflect genuine, firsthand experience with our digital assets. Coordinated review-bombing, fraudulent praise, and competitor disparagement are strictly prohibited.
Professional Courtesy in DMs
Treat direct messaging as a professional creative workspace. Respect colleagues' time, maintain conversational boundaries, and honor requests to cease communication immediately.
4. Strictly Prohibited Conduct (Zero-Tolerance Rules)
Nexaura Studios maintains a strict zero-tolerance standard for violations that threaten the safety, dignity, legal compliance, or creative integrity of our community. Engaging in any of the following activities will result in immediate disciplinary action:
VIOLATIONS SUBJECT TO IMMEDIATE TERMINATION & BANS:
- Harassment, Abuse & Hate Speech: Targeted personal harassment, threats of physical harm, stalking, bullying, extortion, or discriminatory attacks targeting race, religion, caste, nationality, gender, sexual orientation, disability, or age.
- Software Piracy, Cracks & Warez: Sharing, requesting, linking to, or offering cracked editing suites (such as Adobe Premiere Pro, After Effects, DaVinci Resolve Studio, Final Cut Pro), illegal plugins, serial keygens, torrent files, or warez websites.
- Redistribution of Nexaura Digital Assets: Leaking, sharing download tokens, hosting on public cloud drives (Google Drive, Mega, Dropbox), or reselling Nexaura Academy presets, LUTs, templates, course materials, or video masterclasses.
- Unsolicited Spam & Cold Commercial Solicitation: Automated spam bots, unsolicited advertising, mass copy-pasted DM sales pitches, affiliate link stuffing, cryptocurrency/NFT promotions, and pyramid or multi-level marketing schemes.
- Doxxing & Privacy Infringements: Publishing or threatening to reveal personally identifiable information (PII) of any member or staff, including real names, home addresses, personal telephone numbers, Aadhaar/PAN cards, or private communications without express written consent.
- Malicious Code, Exploits & Phishing: Uploading or linking to software exploits, malware, trojans, infected project templates, credential phishing forms, or attempts to disrupt website operations or Discord infrastructure.
- NSFW, Sexually Explicit & Obscene Material: Distribution of pornographic, sexually suggestive, gratuitously violent, gore, or obscene media in violation of Section 67 and Section 67A of the Indian Information Technology Act, 2000.
- Staff Impersonation: Impersonating Nexaura Studios management, Asit Kumar Sahoo, platform moderators, instructors, or official support personnel.
5. Specific Guidelines by Interactive Feature
A. Asset Reviews & Star Ratings
Customer reviews help fellow filmmakers make informed decisions. When publishing a review:
- You must have genuinely acquired and utilized the asset in your workflow.
- Reviews must address product quality, format compatibility, and usability (e.g., color rendition, render speed, audio fidelity).
- Extortionate reviews ("give me a refund or free pack or I will rate 1 star") violate our policy and will be permanently removed, and may lead to account review under our Terms of Service.
- Profanity, vulgarity, or personal attacks against asset creators are strictly prohibited.
B. Direct Student / Creator Messaging (In-App Chat)
Direct messaging provides a safe space for creative collaboration and portfolio feedback:
- Do not send unsolicited cold sales pitches, freelance hire demands, or promotional spam to members who have not invited such contact.
- If a recipient asks you to stop messaging them, you must cease all communication immediately.
- Direct messaging conversations are subject to safety reporting; users who receive abusive or non-consensual messages can flag them directly to community moderators.
C. Course & Lesson Discussions
Course comment sections are reserved for educational inquiry:
- Keep discussions focused on the lesson topic, editing workflow, software techniques, or exercise files.
- Do not post full answers, unauthorized project bypasses, or external pirated links in discussion threads.
- Search existing lesson comments before asking repetitive questions to maintain an organized resource for all students.
D. Official Discord Server Rules
Our official Discord server features channel-specific standards:
#critique-corner: Post only original video or audio works created by you. Include context regarding your software, grading goals, and specific questions you want feedback on.#client-jobs-gigs: Only legitimate paid freelance opportunities may be posted. Posts must clearly state project scope, delivery timeline, and fair compensation. Unpaid speculative work ("spec work"), profit-share scams, or misleading gig listings will be deleted immediately.#software-help: Specify your operating system, software version (Premiere, DaVinci, FCPX, etc.), hardware specs, and reproducible steps when seeking technical troubleshooting.#beta-asset-drops: Free community drops are licensed for individual creator use under our Licensing Agreement. Re-uploading or packaging beta drops for external distribution is strictly forbidden.
6. Enforcement Framework & Tiered Penalties
Nexaura Studios employs active human moderation alongside automated content safety filters. Depending on the severity, intent, and recurrence of the infraction, we enforce the following graduated disciplinary actions:
| Action Tier | Applicable Violations | Consequences & Remediation |
|---|---|---|
| Tier 1: Warning | Minor first-time infractions (off-topic posting, unintentional link formatting, minor impolite debate). | Offending message or review is removed. Member receives a documented written warning from moderators. |
| Tier 2: Suspension | Repeated warnings, aggressive or demeaning comments, unsolicited DM commercial pitches, or persistent spamming. | Temporary mute or suspension across Discord and platform discussion/messaging features for 24 hours to 14 days. |
| Tier 3: Community Ban | Severe harassment, hate speech, doxxing threats, targeted trolling, malicious review bombing, or repeated Tier 2 offenses. | Permanent expulsion from the Discord community, permanent revocation of commenting, review posting, and direct messaging privileges. |
| Tier 4: Account Termination | Software piracy, leaking or reselling Nexaura assets, distribution of malware, illegal content, or severe cyber-crimes. | Immediate permanent platform account termination. Total forfeiture of download access and active commercial licenses without refund. Formal reporting to law enforcement where required. |
7. Reporting Violations & Grievance Redressal
If you witness a violation of these Community Guidelines, experience harassment, or encounter prohibited content, we encourage you to report it immediately:
- On the Website: Use the "Report" button on the comment/review, or submit a support ticket via your User Dashboard.
- On Discord: Right-click the offending message and select "Report", or submit a direct ticket via the
#mod-ticketschannel or tag an active moderator. - Email Reporting: Send full details (including screenshots, user profile links, timestamps, and context) directly to our compliance desk at contact@nexaurastudios.com.
In compliance with Rule 3(2) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, Nexaura Studios maintains a designated Grievance Redressal Officer to address community concerns and content complaints:
Operating Entity: Nexaura Studios (operating Nexaura Academy)
Physical Address: Adaspur, Cuttack, Odisha 754011, India
Official Compliance Email: contact@nexaurastudios.com
Turnaround Timelines: Formal acknowledgment within 24 hours; comprehensive investigation and resolution within 15 business days as prescribed by Indian law.
8. Appeals Procedure
If you believe a moderation action, warning, or suspension was issued in error or based on a misunderstanding, you have the right to file a formal appeal:
- Submit an email to contact@nexaurastudios.com within 14 days of the disciplinary action.
- Use the subject line:
[Community Appeal] - Your Registered Email / Username. - Provide your account details, a clear description of the disputed moderation action, and any relevant context or evidence supporting your position.
- Our senior moderation committee will review the appeal and render an unbiased determination within 7 business days. Determinations made following formal appeal are final.
9. Governing Law & Judicial Jurisdiction
These Community Guidelines and any disputes or claims arising out of your participation in Nexaura Academy community channels shall be governed by and construed in accordance with the substantive laws of India, including the Information Technology Act, 2000, and related rules.
Any legal action, proceeding, or dispute arising out of or relating to these guidelines shall be subject to the exclusive jurisdiction of the competent courts situated in Cuttack, Odisha, India.
Last Updated & Effective: September 21, 2026. Published & Enforced by Nexaura Studios.
